Jobs

Key Holder

We are seeking a motivated and reliable Key Holder to join The Fragrance Shop team.

In this role, you will support the day-to-day running of the store, delivering excellent customer service while helping to drive sales and maintain a clean, organised environment. You will work closely with the Store Manager & Assistant Manager and play a key part in ensuring the store runs smoothly.

Duties

  • Support daily store operations in line with company standards and procedures
  • Provide outstanding customer service and product knowledge to enhance the shopping experience
  • Open and close the store when required as a key holder
  • Assist with stock replenishment, organisation, and general store upkeep
  • Maintain high visual merchandising standards across the store
  • Support the team in achieving sales targets
  • Carry out general housekeeping duties such as cleaning and dusting during quieter periods

Requirements

  • Must be aged 18+ (due to key holder responsibilities)
  • Previous retail or customer service experience is desirable
  • Strong communication skills and a friendly, approachable manner
  • Reliable, trustworthy, and able to work independently when required
  • Flexible availability, as this is a 0-hour contract with no set shifts

Pay: £10.00 – £13.10 per hour (age dependent)

Contract: 0-hour contract (flexible working required)

If you’re enthusiastic about retail and enjoy working in a fast-paced environment, we’d love to hear from you.

Apply by handing your CV into store or emailing: 270.aylesbury@tfsstores.com

Posted on: Monday 20 April 2026

Customer Liaison Officer/Security Officer

Number of Vacancies
  • 1 x Full-Time role
  • Zero Hours Positions Available
Location

Friars Square Shopping Centre Aylesbury Bucks HP20 2QF

Salary
  • £12.87 P/H (Single Licence)
  • £13.02 P/H (Dual Licence Holders)
Hours / Shift Pattern

(F/T) 51 hours per week 4 on 2 off pattern

Reporting to: Facilities Manager

Job Detail
  • 4 on 2 off shift pattern (FT)
  • Security provisions for the Shopping Centre, Car Park, Loading Bays and Bus Station between the hours 06:00 – 23:00
  • Regular patrols and inspections of core areas within the premises
  • Ensure H&S Regulations are adhered to whilst securing the premises
  • Diffusing incidents and preventing occurrences of anti-social behaviour using ‘’minimal enforcement’’ where necessary
Person Specification
  • SIA Security or DS Licence (minimum)
  • CCTV Licence (Preferable)
  • Excellent customer service skills
  • Good literacy
  • Previous experience working within a retail environment
  • Ability to work well within a team.
  • Excellent communication and interpersonal skills.
  • To carry out reasonable tasks allocated by management, provided they are within the capabilities of the appointee. Training will be provided where required.
How to Apply

Please submit your CV and/or cover letter to Naz Alam – naz.alam@ocs.com

Posted on: Wednesday 1 April 2026